Despite its 2014 release, the iPhone 6 is a real workhorse of a phone. It has proven its resilience through a battery-related performance throttling scandal, and continues to be as snappy and reliable as ever for hordes of happy owners.
Occasionally, an iPhone 6 won’t turn on – but this issue isn’t necessarily insurmountable. It’s a common enough glitch that can affect any phone model, and there’s no need to panic just yet.
So, what do you do if your iPhone 6 won’t turn on? Simple – follow our easy to use troubleshooting guide, below.
You know the drill – try a forced restart
It’s one of the mysteries of the world (okay, maybe not), but a hard reset often works wonders when troubleshooting a whole range of issues, making it our go-to first step whenever we want to kickstart an uncooperative iPhone.
The first thing you should do is perform a forced restart on an iPhone 6 – simply press and hold the Home button and Side buttons for 10 seconds.
The Apple logo should appear, indicating that you’ve successfully performed the forced restart.
Power to you
If the hard reset doesn’t work, try connecting your phone to a power source and leaving it alone for a while.
It could potentially take up to an hour for you to see results, but after a few minutes the phone ought to show you the “charging” screen. If you still don’t see the charging screen after one hour, Apple’s support page suggests that you try a different USB cable and adapter, as well as check the ports to make sure they’re clear of any debris that might be inhibiting the connection.
Try for a smooth recovery
If you’re getting stuck at startup – some users have reported seeing either a red or blue screen, or freezing of the white Apple logo – you can connect your phone to a computer and launch it into recovery mode.
First, connect your iPhone to your computer and open iTunes. When your phone is connected to iTunes, hold down the Sleep/Wake and Home buttons at the same time. Keep them pressed even after the Apple logo appears, until you see the Recovery mode screen. When the Recovery mode screen pops up, you can let go.
It’ll then ask you whether you want to update or restore. Select update, and iTunes will reinstall your iOS.
Now, as per the Apple support page, iTunes will do its best to reinstall the iOS without erasing any of your data – but they don’t make any promises. That said, most of the time this step goes smoothly, and your data is still saved after the reinstallation.